Frequently Asked Questions

• How do I place an order?

  You may contact our sales team to place an order. They will assist you through the entire process.

• Are your prices online the same as in store?

  Yes, our prices are consistent across all platforms. For the most current pricing, please consult with our sales team.

• What payment methods do you accept?

  We accept cash and debit/credit cards

• Do you provide an installment plan?

  Yes, we offer a 12-month installment plan to help make your purchase more manageable.

• How much would the delivery service cost?

  There are no additional charges for our delivery service

• How long does it take for my products to be made and delivered?

  From order confirmation to delivery, it typically takes about 30 days to receive your product.

• What other charges do I have to take note of?

  There are no hidden charges; the price you see is the price you pay.

• What are the delivery restrictions I should be aware of?

  Please discuss any potential delivery restrictions with our sales team when placing your order. They can provide specific information based on your location and chosen items.

• How much would assembly service cost?

  There are no additional costs for assembly; this service is complimentary.

• How do I return or exchange an item?

  For returns or exchanges, please contact your salesperson. They will guide you through our after-sales service process.

• Do you offer a warranty on your products?

  Yes, we provide a warranty on all our products. Ask our sales team for specific warranty details.

• How do I share feedback?

  We value your feedback! You can share it by contacting our salesperson or through the feedback form on our website.